Returns
and Exchanges
We stand behind our service and our products. If any item that you
receive from us is damaged, defective, or otherwise does not meet
your expectations, simply return it to us by mail within a reasonable
amount of time. We will gladly replace or exchange it, or issue
a refund. When we receive the item, we will refund you the cost
of the product, any applicable sales tax, and the return shipping
cost. Please note that shipping and delivery charges incurred to
send the item to you are not refundable. Processing the return once
we receive the item usually takes five business days.
If you need to return your purchase, repack it in the original
packaging (if possible) and include a copy of your receipt to insure
that credit is applied to the correct account.
If you prefer, you can return the item to our store. Simply bring
the item and the invoice that accompanied it to the store and any
of our sales associates will be able to assist you. |